For the protection of your account, Zelle should only be used to send money to those you know and trust. Terms, conditions and restrictions apply. To send or receive money with a small business, both parties must be enrolled with Zelle ® directly through their U.S.-based financial institution’s online or mobile banking experience. Zelle ® is available to Citi customers with an eligible checking account and a valid email address and/or valid U.S.Quicken is a registered trademark of Intuit Inc., used under license.You must have internet access through your mobile device and charges from your wireless carrier may apply. Citibank does not charge you a fee for using the CitiBusiness Mobile app.To review your sent messages, click See Saved Messages from the Messages menu. A reference number will be displayed and a copy of your message will be saved.Complete the Subject field and enter your message.A reply will be sent to you through CitiBusiness Online within two business days.Ĭustomer Service > Send Message to Customer Service This feature allows you to send a request or inquiry directly to our CitiBusiness Online Customer Support. You can delete, save or continue to the next message.This feature allows you to retrieve saved messages from the past 90 days. For all bill payment requests, go to Report a Bill Payment Problem. For important questions or requests, you can also call the CitiBusiness Online Customer Service at 1-80, option 1. The timeframe for a request varies on the amount of research required. This feature allows you and Citibank to communicate regarding issues related to CitiBusiness Online. The same style and formatting as your current ones. Representative can assist in selecting the best format for the needs of your business.īased on your prior order, your new checks will begin with the next sequential number and have For initial orders, Customer Service or your Citibank If you have previously ordered checks for a business account you can use the Re-OrderĬhecks feature to replenish your supply. The investigation will be completed within four business days. The final screen will provide you with a confirmation number, which you may print for your records.If the information is correct select Submit Problem Report to Customer Service. Review the payee information and instructions or make any necessary changes.Enter a description of the problem, the action you are requesting and any additional comments.Enter the account number debited, the payment due date, any late charges and a valid phone number for the payee.If the payment is not on the list or not in the past 90 days (select Earlier Payments) select Report a problem for an unlisted payment. Select the payment by clicking on the reference number.This feature is also used to request stop payment on a check issued via Bill Payments.Ĭustomer Service > Report a Bill Payment Problem This feature allows you to expedite your request for a Bill Payment investigation by submitting your request for a proof of payment, a re-credit to your account for a payment not received or a re-issue of a payment that a payee has not received. Information in addition to amount owed and available credit. Details for each card will include prior and next payment Proprietorships can link business and personal cards.Įntitled users will be able to view information for cards from the Balance Summary and Holders of certain Citibank business credit cards can use this feature to request that theirĬard accounts be linked to CitiBusiness Online. The following screen will display all system information and your CitiBusiness Online user profile information.This feature allows you to see details of your hardware and your CitiBusiness Online set up information.Ĭustomer Service > Display System Information For Customer Service issues related to Controlled Disbursement, ACH Origination, Positive Pay, Sweep, Lockbox or Investment Services, select Cash Management.Select the Technical Support option when you call. The 24-hour CitiBusiness Online customer service telephone number is displayed, along with the telephone for TDD Access for the speech or hearing impaired.Ĭustomer Service > View Customer Service Phone Numbers You can call customer service at 1 8 and select option 1.įrom outside the US, call collect 1 2 and select option 3. This option allows you to report any problems you may be having, request investigations, or communicate with our Customer Service area 24 hours a day. The Customer Service option is located in the navigation frame at the top of the screen.
0 kommentar(er)
